SHIPPING & DELIVERY
Shipping Policy
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Shipping hatching eggs is a risk. My job is to pack the freshest eggs and give them the best chance of arriving unbroken. Due to factors out of my control such as USPS handling and incubation techniques there is NO guarantee on hatching eggs. Eggs could arrive in one piece but be completely scrambled on the inside due to a rough trip. You may have a great hatch; you may have a terrible hatch. Shipping hatching eggs is a gamble that sometimes pays off but if you do not want to assume the risks, I recommend ordering chicks, which are guaranteed. Orders are shipped as available and be fulfilled in the order they were placed. We charge a flat rate of $30 for shipping up to 18 eggs per package. This covers the shipping fee with USPS and materials used to ship the eggs safely to you.
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Shipping day old chicks: Chicks have to be shipped with USPS. You may choose to either use priority shipping for $30 or express shipping for $60. Chicks are sent with gro gel and a heat pack (in colder temperatures.) A minimum of 6 chicks must be ordered. We can fit a maximum of 20 chicks per box. We have a live arrival guarantee for the first 24 hours. Extra chicks will be sent to offset any losses that may occur. In the event you receive less live chicks than you ordered you will be refunded for the lost chicks. (Example: you order 6 chicks and I send 8, but 2 died during transit no refund would be given because you still have the 6 chicks you purchased. If 3 were lost during transit you would be refunded for 1) A photo of the deceased chicks - together in the same picture - must be sent within 24hrs of pickup as proof of the loss. Live arrival guarantee is void if chicks are mixed in with other preexisting chicks on your property. Death may occur due to overcrowding of different ages/sizes or exposure to disease.
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To avoid shipping fee, local pickup in Springfield/Enon Ohio is available.
Return & Exchange Policy
There are NO refunds issued for hatching eggs.
There will be no refund for chicks lost after 24 hours from pickup